Customer Care

Here to help

Whether you are tracking an order of brick-built blooms or inquiring about wholesale, we are here to ensure your experience is as calm and beautiful as your home.

A close-up portrait of hands gently assembling a pastel pink block flower on a warm wooden table, soft morning window light, shallow depth of field, 35mm
A close-up portrait of hands gently assembling a pastel pink block flower on a warm wooden table, soft morning window light, shallow depth of field, 35mm
Get in touch

Drop us a line

Our customer care team typically responds within twenty-four hours. For inquiries regarding existing orders, please include your order number to help us assist you faster.

Common Questions

Care & Delivery

Find quick answers regarding our secure shipping methods, custom corporate gifting options, and how we protect your delicate collectibles during their journey to your home.

How are items packaged?

Do you ship nationwide?

Each delicate arrangement is nestled in custom-molded, secure packaging to prevent shifting during transit, ensuring your new collectibles arrive in pristine, shelf-ready condition.

We ship nationwide with secure tracking. Standard delivery arrives within three to five business days, with expedited shipping options available at checkout for last-minute gifting.

What is your return policy?

Wholesale & Gifting?

We offer a thirty-day return window for unopened, original packaging sets. Simply reach out with your order details to initiate a pre-paid return shipping label.

We design custom packages for corporate events, weddings, and boutique retail partnerships. Reach out via our contact form to discuss curated pastel palettes and bulk pricing.